FAQ 0001 - I can't find my modules in CSMconfig. What can I do?

Terminate the measuring chain with a terminating resistor.
Activate the bitrate detection in the CSMconfig settings and try to find the modules via auto-configuration.
Connect the modules individually and import them with auto-configuration.
All modules on a CAN bus must use the same bit rate.
Check the total CAN bus load of the measurement chain to ensure that it does not exceed 100%. This can occur if modules are configured and plugged together individually. To correct this, read the modules individually and select a lower transmission rate.
Use an additional power supply in a long measuring chain.
Do not use pure CANopen modules (e.g. NH3CAN). These are not supported by CSMconfig and therefore not found.

Do not use an external (USB-to-)Ethernet adapter when working with high sampling rates (>500kHz).
Check whether you have exceeded the maximum number of modules or channels for the measurement chain. These depend on the ECAT operating mode and are displayed in the XCPG dialog.
Before starting the measurement, wait until the status LED shows green for all modules.
Use an additional power supply in a long measuring chain.
Before editing the measurement chain, switch the gateway to CSMconfig offline and only then reconnect the modules. Then switch the gateway back online.
Use a switch for measurements with more than one gateway. The simultaneous use of two network cards for measurement and configuration can lead to communication problems.